Entry Database Not Being Updated

We have received several emails from people who have nominated Websites for the WebAward competition and paid their entry fee, but the system reported that the payment was not showing up in the system.

This is caused when the final button is not clicked during the payment process. The Web Marketing Association uses a leading third party credit card processing gateway in order to protect the financial information of our award participants. If the final button is not clicked, the information is not passed from the card processor’s servers to our servers which results in our database not being updated.

If this happens to you, please email us a copy of your credit card receipt and we will use the information from that email to update your entry or entries.

The Web Marketing Association is accepting entries into the 2008 WebAward competition until May 31st. Just remember to complete the payment process by clicking the final button which takes you back to the WebAward Website.

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